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ASKED QUESTION
Frequently Asked Questions
  • Q: 1.How long can i get the feedbacks after we sent the inquiry?
    A: We will reply to you within 12 hours of the working day.
  • Q: 2.Are you a direct manufacturer or trading company?
    A: We have an electrical factory and a processing factory, and we also have our own international trade department. We produce and sell our own products.
  • Q: 3.What products can you offer?
    A: We mainly produce air fryers, electric steamers, electric boiling pots, glass kettles, and electric heating tubes.
  • Q: 4.What applications do your products relate to?
    A: Our products are used in industries such as kitchen appliances and catering.
  • Q: 5.Can you do customized products?
    A: Yes, we are mainly doing customized products according to the customers’ drawings or samples.
  • Q: 6. How about the capacity of your company?
    A: We have 3 air fryer production lines that can meet an average monthly production capacity of 40000 units.
  • Q: 7.How many employees does your company have, including how many technical personnel?
    A: The company currently has over 100 employees, including 6 quality inspectors and 2 engineers.
  • Q: 8.How does your company ensure product quality?
    A: Firstly, after each process, we conduct corresponding inspections. For the final product, we will conduct a full inspection according to customer requirements and international standards. Then, we have comprehensive testing equipment in the industry to meet customers' comprehensive testing requirements for product voltage, power, product usage, and other aspects.
  • Q: 9.What is the payment method?
    A: When quoting, we will confirm with you the transaction method, FOB, CIF, CNF, or other options. Currently, our main payment term is FOB. When producing in bulk, we usually make a 30% advance payment first and then pay the remaining balance upon presentation of the bill of lading. We mostly use T/T as the payment method, but L/C is also acceptable.
  • Q: 10.How to transport goods to customers?
    A: We usually ship by sea because we are in Ningbo and only 35 kilometers away from Ningbo Port, making sea freight export very convenient. Of course, if the customer's goods are urgent, we can also air freight. Ningbo Airport and Shanghai International Airport are both very close to us.